Andara Psychotherapy

For Texas Clients

Joann Yang, LMFT · TX LMFT #205881

This page brings together the notices and information required for clients receiving telehealth services in Texas.

Notice to clients & complaint process

You have a right to have your complaints heard and resolved in a timely manner. If we cannot work things out to your satisfaction, you may file a complaint with my licensing board:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Telephone: 1-800-821-3205
Link to Complaint Form: BHEC Complaint Form

If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights, at OCRMail@hhs.gov.

If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint at texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy.

Requesting your records

You have the right to see and receive a copy of the health information we keep about you. Our Requesting Your Records page explains how to make a request, what's included, litigation and attorney requests, and fees.

Your privacy

How we use and protect your health information, and your rights over it, are described in our Notice of Privacy Practices.

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